New Articles

  1. Log files

    Centero Carillon portal writes log files to App_Data folder on the Centero Carillon portal web site. These log files can be opened in any text editor. Carillon Portal Action log All configuration changes done in Centero Carillon portal are written...
  2. Group member validity times

    Group member validity time specifies the time that group member is allowed to be member of the local groups. Group member validity time settings are used when creating managed group rules. Group member validity time settings settings are configured ...
  3. Predifined reasons

    Predefined reasons are show when activation code is created and can be used to quickly specify most common reasons why user requires the temporary user account. Available predefined reasons are configured to ServiceDesk\PredefinedReasons.xml file ...
  4. Self service configuration

    Self service temporary account activation validation is done on Centero Agent Gateway. Configuration that specifies users who can use self service temporary account activation are specified to Modules\Carillon\TemporaryAccountValidityTimes.xml fil...
  5. User account validity for portal activation

    Temporary user account validity time specifies the maximum time that activated local user account can be used starting from the activation time. Available Centero Carillon portal based temporary user account validity settings are configured to Serv...
  6. Activation code validity

    Activation code validity time specifies the maximum time in which the created activation code must be used on target computer. Available activation code validity settings are configured to ServiceDesk\ActivationCodeValidityTimes.xml file located on ...
  7. Custom reports

    Custom reports are shown  on Centero Carillon portal reporting page. Custom reports to be shown are configured to Reports\CustomReports.xml file located on the Centero Carillon portal web site. XML file contains Reports element where you can spec...
  8. web.config

    The following Centero Carillon configurations can be done by modifying the web.config file located on the root of the portal or agent gateway website. We don't recommend changing any other web.config values except the values listed in this article...
  9. Web site administration

    Centero Carillon web site can be customized by changing web site settings, access control and portal appearance. Access control and most of the web site settings are specified in web.config file and appearance changes are done to multiple XML files ...
  10. Change database

    If Carillon environment is configured to connect to several Carillon databases, this page allows you to connect Centero Carillon portal to selected database. Available databases can be configured in web.config file. See more information in ' web.con...