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Last Updated: 30/11/2021
in Management portal Service desk
Activation codes allow users to activate temporary local user account on their computers for specified duration. Activation codes are created by service desk personnel and activation code it self will be entered to Carillon Client by the user reques...
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Last Updated: 30/11/2021
in Management portal Service desk
Retrieve password lets authorized persons to retrieve randomly generated passwords for Carillon Clients. Local user account management rules with option to use randomly generated password must be created first to Carillon Clients before retrieve pa...
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If administrator has allowed all randomly generated passwords to be regenerated then Reset password tab is shown. Resetting all passwords will cause all Carillon Clients to regenerated all randomly generated passwords on next Agent Gateway connectio...
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You can change validity time, password and rule status configuration on existing unmanaged account rules. Rule target You can see what is the computer name where rule is targeted. Verify that you are modifying correct rule. Validity time Selec...
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Creating new unmanaged account rule allows you to create a local user account on computers with specific password. Local user is also added to specified local group when rule is applied on computer. After user account has been created on computer, C...
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Last Updated: 30/11/2021
in Management portal Service desk
Unmanaged accounts allows you to create rules that control local user accounts and group membership on target computer(s). Custom local users that you want to manage must be first created to Centero Carillon (see Create local user page), with opt...
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Last Updated: 30/11/2021
in Management portal
Service desk pages are used to create activation codes for temporary local user accounts. Management rules for local groups can be also created for computer levels. All management rules for local users must be created in Configuration pages. Also ma...
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Last Updated: 30/11/2021
in Administration
SQL database can be moved to new instance by following these general guidelines. Stop all related (Centero Agent Gateway and management portal) web sites from IIS server. This will ensure that database data is not modified Move or copy database...
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Last Updated: 12/11/2021
in How to Implementation
First you need to decide if you want to support device connected only to Internet or is Carillon service available only for device that have internal network connection (inside internal network or connected to internal network using remote access so...
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Last Updated: 12/11/2021
in How to Implementation
After Carillon solution installation configuration rules for managing local group memberships and local user accounts need to be created. Management rules can be create for different locations providing you a way to target what devices rules are aff...