New Articles

  1. Collecting Logs for Troubleshooting

    If you ever have issues with your Carillon environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Enable Debug Logging o...
  2. Decommissioning

    You can follow these instructions to fully remove Centero Carillon from your environment. It's recommended to remove client components first, and server components last. Remove client components You can remove client components manually from devic...
  3. List Active Directory computers

    List properties and relationships of the directoryComputer objects. HTTP Request POST /directoryComputers Request headers Header Value Authorization If required by Centero Agent Gateway configuration Key Authentication key if...
  4. Active Directory computers

    A directoryComputer entity represents the metadata and contents of a given Active Directory computer. They enable administrators to return selected properties of Active Directory computer objects. Properties Property Type Description ...
  5. Generate Activation Code

    Generate activation code for Carillon client. HTTP Request POST /generateActivationCode Request headers Header Value Authorization If required by Centero Agent Gateway configuration Key Authentication key if required by Centero...
  6. Unable to access Carillon portal on server

    If Carillon management portal IIS web site is using host header DNS name and you want to access Carillon management portal locally, you need to disable OS loopback Check. Access using the host header name will work when connectiong remotely from ano...
  7. Self hosted Azure PaaS resources

    To run Centero Carillon on Microsoft Azure PaaS platform following Azure resources must be deployed to your Azure subscription. SQL Database Create Azure SQL Database resource for Carillon using new or existing Azure SQL Server. Any type of Azure ...
  8. Automatic continous deployment for Azure PaaS platform

    Azure PaaS platform initial deployment and future updates can be automized. All deployments will be then pushed automatically from Centero to the Azure PaaS platform. To enable automatic continous deployment following configuration must be done in t...
  9. Usage scenario - Azure Active Directory

    Background Customer has Azure Active Directory tenant and all workstations are Azure AD joined Windows 10 (or later) devices. Customer does not have any Windows servers. Target Customer has specified following targets that need to be met: End u...
  10. User Rules Report

    User rules report are used to show what user management rules are created to Carillon. You can see all user rules in single list or search user rules for specific device or see user rules applied to specific organization unit. All user rules Sh...