New Articles

  1. Moving database to new SQL instance

    SQL database can be moved to new instance by following these general guidelines. Stop all related (Centero Agent Gateway and management portal) web sites from IIS server. This will ensure that database data is not modified Move or copy database...
  2. General troubleshoot steps

    Use these generic troubleshooting steps to verify and detect what are causing most common problems. Perform on client Verify that Gateway address and Computer domain (computer domain must be computer NETBIOS name for workgroup or Azure AD joi...
  3. Logged on user does not have permissions to use self-service

    Starting from Centero Carillon client version 3.0.5000 the whole temporary user account activation process can be done directly from credential provider. Carillon administrator can limit self-service on for specific users (like service desk personne...
  4. Logged on user has permissions to use self-service

    Starting from Centero Carillon client version 3.0.5000 the whole temporary user account activation process can be done directly from credential provider. Carillon administrator can limit self-service on for specific users (like service desk personne...
  5. Using activation code

    Centero Carillon temporary user account activation code can be used to execute action with specific local user account. Activation code can be used even when there is no connection to Centero Carillon environment. Contact your IT support to receive ...
  6. Credential provider configuration

    Credential provider settings are stored in Windows Registry in  HKEY_LOCAL_MACHINE\Centero\Agent\Modules\Carillon 1. Usage scenario Credential provider can be enabled independently in logon / lock workstation screen and in UAC prompt. Set Ceden...
  7. Add or modify managed group rule

    Managed group rule allows you to add a specified member to selected local group on selected target. Rule target You can see what will be the management level (see more information about management levels from Managed groups ) and target for th...
  8. Managed groups

    Managed groups allows you to create rules that specify which members should local groups have on target computer(s). Custom local groups that you want to manage must be first created to Centero Carillon before rules that control members on local gro...
  9. Settings

    Settings pages are for Centero Carillon administrators where application configuration can be defined. Licenses Manage Centero Carillon licenses. Active Directories Manage Active Directory connections. Change database If several Carillon data...
  10. ServiceDesk

    Service desk pages are used to create activation codes for Carillon temporary local user accounts. Management rules for local groups can be created only for computer level in ServiceDesk section. All management rules for local users must be created ...