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Last Updated: 18/10/2024
in Troubleshoot If you ever have issues with your Carillon environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Enable Debug Logging o...
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Last Updated: 23/02/2024
in How to You can follow these instructions to fully remove Centero Carillon from your environment. It's recommended to remove client components first, and server components last. Remove client components You can remove client components manually from devic...
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The following Centero Carillon configurations can be done by modifying the web.config file located on the root of the portal or agent gateway website. We don't recommend changing any other web.config values except the values listed in this article...
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Azure AD integration allows Carillon to target management rules directly to Azure AD groups and devices. When you create dynamic Azure AD group for your devices and then create Carillon management rules for this Azure AD group, your Azure AD connect...
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List properties and relationships of the directoryComputer objects. HTTP Request POST /directoryComputers Request headers Header Value Authorization If required by Centero Agent Gateway configuration Key Authentication key if...
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Last Updated: 20/04/2022
in API v2.0 reference Other A directoryComputer entity represents the metadata and contents of a given Active Directory computer. They enable administrators to return selected properties of Active Directory computer objects. Properties Property Type Description ...
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Self service temporary account activation validation is done on Centero Agent Gateway. Configuration that specifies users who can use self service temporary account activation are specified to Modules\Carillon\TemporaryAccountValidityTimes.xml fil...
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Last Updated: 03/03/2022
in API v1.0 reference Actions Generate activation code for Carillon client. HTTP Request POST /generateActivationCode Request headers Header Value Authorization If required by Centero Agent Gateway configuration Key Authentication key if required by Centero...
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Last Updated: 03/02/2022
in Administration Client By default Carillon client will check once in hour if there are new configurations available on Centero Agent Gateway. If connection to Centero Agent Gateway is not available on that time the client will re-try connection every 10 minutes and contin...
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Last Updated: 02/02/2022
in Administration Microsoft SQL Server Microsoft SQL 2005 or newer Any SQL server edition is suitable Can be dedicated SQL server Sysadmin permissions to instance or empty database with db_owner permissions Minimum of 500mb free disk space for database files ...