Popular Articles

  1. Branding guidelines

    Centero Carillon client can be branded to include customer specified icon, images and name. This will make using Centero Carillon more trustworthy for end users. Following image will show differences between non-branded and branded versions of Cente...
  2. Request activation code

    Request activation code action from Carillon Client notification area icon can be used to request activation code for local temporary user account. Carillon Client need to contact Agent Gateway service when activation code is requested. Centero Cari...
  3. Collecting Logs for Troubleshooting

    If you ever have issues with your Carillon environment, there may be a time where Recast Support will ask you for log files in order to troubleshoot the issue. Here's where the log files are stored, and how to get them to us. Enable Debug Logging o...
  4. Self hosted Azure PaaS resources

    To run Centero Carillon on Microsoft Azure PaaS platform following Azure resources must be deployed to your Azure subscription. SQL Database Create Azure SQL Database resource for Carillon using new or existing Azure SQL Server. Any type of Azure ...
  5. Managed groups

    A managedGroupRule entity represents the metadata and contents of a given Managed Group Rule. They enable administrators to specify members of local groups on Windows devices. Properties Property Type Description Id int64 Id of the...
  6. Create database

    If required, replace all Carillon entries with desired name of the database (for example prod_Carillon). Database settings and files can be modified but file groups created by this script are required. USE [master] GO IF NOT EXISTS (SELECT *...
  7. User account validity for portal activation

    Temporary user account validity time specifies the maximum time that activated local user account can be used starting from the activation time. Available Centero Carillon portal based temporary user account validity settings are configured to Serv...
  8. Managed users

    Managed users allows you to create rules that control local user accounts on target computer(s). Custom local users that you want to manage must be first created to Centero Carillon (see Create local user page) before rules that control the loc...
  9. Active Directories

    Active Directories page allows you to create, modify and delete connection settings to Active Directories. Both on-premises AD and Azure AD directories are supported. Active Directories are used find object information that is used in authentication...
  10. web.config

    The following Centero Carillon configurations can be done by modifying the web.config file located on the root of the portal or agent gateway website. We don't recommend changing any other web.config values except the values listed in this article...